American Burglary & Fire Inc.
  • 04-Aug-2017 to 03-Oct-2017 (CST)
  • Customer Service
  • Fenton, MO, USA
  • BOE
  • Hourly
  • Part Time

ABF Security is currently in need of a part-time Dispatcher in our Emergency Response Center. We have various shifts and hours available and will provide all necessary on-the-job training.

 

The Emergency Response Dispatcher will process alarm signals from both residential and commercial customers. Alarm signals will typically consist of burglary, fire and medical. 

 

Responsibilities:

  • Monitor alarm signals and respond to alarms using the information provided in a timely manner
  • Properly document all responses for the alarm within the monitoring software
  • Coordinate after-hour response to clients by on-call technicians or sales
  • Generate service call-backs for clients requesting service appointments
  • Assist clients with minor technical support issues

The successful candidate will possess or demonstrate the following attributes:

  • Strong customer service skills; ability to calmly work with distressed or upset clients
  • Excellent verbal and written communication skills
  • Possess strong organizational skills, ability to multi-task and be detail oriented.
  • Maintain strong collaborative work environment
  • Ability to prioritize and complete tasks in a timely manner
  • Ability to work independently and as a team member
  • Ability to type 30+ words per minute
  • Must be able to pass extensive drug and background checks 

An Equal Opportunity Employer

Women, Minorities, Veterans and Disabled are encouraged to apply.                                                                

Please send your resume and contact information to abferc@yahoo.com and for additional information about our company and the services we provide, please visit our website at abfsecurity.com.

American Burglary & Fire Inc.
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